After saving the SOCS Connector settings, confirm that each enabled import appears in Schoolbox.
- Calendar events appear in the Schoolbox Calendar.
- Sports fixtures appear in the Fixtures module.
- Music lessons appear in matched staff and student calendars.
- Co-curricular clubs and events appear in the Fixtures module for matched pupils and staff.
The SOCS Connector page displays warnings when Schoolbox cannot map calendar events, when calendar or music feeds repeatedly fail, or when individual co-curricular records fail.
If enabled data does not appear:
- Confirm that Enable SOCS Integration and the relevant import setting are turned on.
- Check the appropriate feed host, SOCS endpoint ID, and SOCS endpoint token.
- For calendar events, confirm that SOCS school names exactly match Schoolbox campus names.
- For music lessons, sports fixtures, and co-curricular participants, confirm that SOCS staff and pupil IDs match Schoolbox user external IDs.
- Confirm that the corresponding SOCS feed is available.
If a warning remains after correcting the settings or source data, contact Schoolbox Support and include the warning text.