Schoolbox AI Services

AI tools in Schoolbox help staff create content faster, support student learning and reduce time spent preparing materials. 

Instead of switching between external AI tools and Schoolbox, staff can use AI directly inside the platform while creating content, planning lessons and building learning activities.

Common uses include:

• improving written content
• generating lesson plans
• creating learning resources
• facilitating structured student discussions
• generating images for lessons and communications

All AI features are optional and can be enabled or configured by your school’s administrator.

Schoolbox currently includes several AI-powered tools designed to support teaching and content creation.

Additional AI-powered features may be added as Schoolbox evolves.

Use the navigation panel on the right to learn how to enable or use each feature.

Schoolbox integrates with external AI providers to generate responses and content. Schools can connect their own AI service and control which model is used.

Bring Your Own AI
Schoolbox uses a Bring Your Own AI (BYO AI) approach. This means your school connects its own AI provider, such as:

• OpenAI
• Microsoft Azure OpenAI
   

This allows your school to manage:

• Usage costs
• Data policies
• AI model selection

Note: Some AI models only support basic editing features. If a model does not support structured outputs, advanced features such as Lesson Plan generation may not be available. 
 

Data and Privacy

AI responses are generated using a third-party AI provider configured by your school. Schools should review their provider’s privacy and data policies before enabling AI features.

Superusers have the ability to configure AI services to be used throughout their instance on a per feature basis.

1. Go to Administration > System Settings > AI Services

2. Identify the feature to configure.

3. Select the provider

• OpenAI
• Azure

Note: If 'Off' is selected the feature will be turned off for your instance.

4. Add the API key, resource name and deployment ID from your third-party AI provider. [See setup provider instructions]

5. [If Applicable] Set a Generation System Prompt that allows for school level guardrails and guidance to be added to all AI interactions with that feature.

6. [If Applicable] Enable Inline AI Moderation - this is recommended, however note that content is processed by a third-party AI service outside school control.

Superusers have the ability to review logs of AI interactions that have occurred within Schoolbox.

1. Go to Administration > System Settings > AI Usage Log

2. Filter by keyword, feature, user and date.

3. Click the    to view the interaction log.

Note: Logs can currently only be viewed for image generation and discussion activity within Schoolbox. Further logs can be viewed from the administration portal of the configured LLM. 

To ensure that sensitive data is handled securely, in specific use cases Schoolbox utilises a process called Pseudonymisation before any information is communicated to an external AI provider (such as OpenAI or Azure).

What is Pseudonymisation?

Pseudonymisation is a data management technique that replaces identifying information within a data record with artificial identifiers, or "pseudonyms." This allows the AI to understand the context of a record (e.g., "The student requires visual aids") without knowing the specific identity of the student.

How it Works: Microsoft Presidio

Schoolbox integrates the Microsoft Presidio engine directly into our infrastructure to scan and scrub records in real-time.

• Identification: The system identifies Personally Identifying Information (PII), such as:
  • Full Names and Nicknames
  • Phone Numbers and Email Addresses
  • Home Addresses
  • Government or Student IDs
• Redaction: Before data is sent to the AI (OpenAI/Azure), these identifiers are replaced with generic placeholders (e.g., replacing "Alice Smith" with [*ENCRYPTEDHASH*]).
• Processing: Deidentified data is added to the prompt and sent to the AI provider.
• Re-identification: Once the AI returns its response to Schoolbox, the information is re-associated with the student's profile inside the secure interface for your review.

To ensure maximum security Microsoft Presidio is deployed and run locally. Your data remains under direct control during the scrubbing process.
 

Where is Pseudonymisation performed?

Does Schoolbox have an AI Charter?
Yes, the AI charter can be found here.

I have received the following error "xxx does not have to the model 'xxx'". What do I do?
This means that the API key provided does not have access to the model selected in the drop down in Schoolbox.  In OpenAI the allowed models are configured on the Project Limits screen.