Veracross API

Overview - Veracross API

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The Veracross API populates the School User Data Store (SUDS) with user profile and timetable information.

Once SUDS has been populated, the User Provisioning System (UPS) is able to run as a scheduled process for the creation of and ongoing updates to a user’s Schoolbox Profile. A user's timetable and profile page (that directly rely on the Veracross API data in SUDS) will surface the most recently uploaded information as per the schema and do not require the UPS to have completed its scheduled run (though caching of data may delay this). 

NOTE: Due to the duration that the import of data can take, it is recommended that an hourly sync is NOT used.

On this page, you will find the following information:

Generating your Veracross API Key

Managing the Veracross API Connector

Managing the Veracross API Imports

Mapping of Staff - Veracross API to SUDS

Mapping of Students - Veracross API to SUDS

Mapping of Parents & Relationships - Veracross API to SUDS

Generating your Veracross API Key

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Managing the Veracross API Connector

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1. Log in to Schoolbox.

2. Go to Administration > School Data Import > Home.

3. Select data source as 'Veracross'.

4. Enter your School Data Endpoint Host.

5. Choose your Import Frequency

Note: It is recommended to run your import at least twice daily. 1 prior to the the run of the user provisioning system to get updated student enrolments and one in the morning for the first updated timetable data. 

6. Enter your Import Timeout.

7. Enter your Veracross Configuration School Route, Client ID and Client Secret.

8. Select Save.

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Managing the Veracross API Imports

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Schoolbox gives you more control over how you import data using School User Data Store (SUDS) from an API connector into Schoolbox. You can now import specific groups of data—like user profile data, timetable data, or calendar data—separately, instead of all at once.

This will help you when you want to make small updates or test new data without affecting everything in your system.

To perform an update of your SUDS data from an API connector:

  1. First, ensure you have enabled school data import for your school. See Managing the School User Data Store (SUDS)
     
  2. Next, go to Administration > School Data Import > Home.
    This opens the school data import home page for you. 
     
  3. Then, select the 3-dot menu icon3-dot Menu Iconand select one of the following:
    • Update user data and timetables
    • Update user data only
    • Update timetable only
    • Update calendar data only
       
  4. For each, select Save to proceed with the import.
     
  5. Next, in Daily Org Import Time, enter the specific time of day when you want your school’s timetable data to be automatically imported into Schoolbox from your external system.
    Note: This runs every day of the week.
    This scheduled import ensures that any timetable updates made in your source system are reflected in Schoolbox each day.
    Timetable data updates are not immediate. They typically take around 15–20 minutes to appear in Schoolbox, though in some cases, it may take longer.
    Note: This field only affects the import of timetable data.
     
  6. To view your current endpoint status and the status of previous imports, scroll beyond the API configuration:
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  7. Select 'current endpoint status' for a detailed view of the status of each endpoint and node as required.
    Note: The 'Previous Imports' section will vary based on the SIS and API configuration used. 
  • The School User Data Store (SUDS) and its Schema

Mapping of Staff - Veracross API to SUDS

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SUDS Field API Endpoint API Node
External ID v3/staff_faculty ['id']
Username v3/staff_faculty ['username']
Title v3/staff_faculty ['name_prefix']
Firstname v3/staff_faculty ['first_name']
Preferred Firstname v3/staff_faculty ['preferred_name']
Surname v3/staff_faculty ['last_name']
Email v3/staff_faculty ['email_1']
Campus v3/staff_faculty ['campus']
Work Phone v3/staff_faculty ['business_phone']
Staff Category v3/staff_faculty ['faculty_type']
Position Title v3/staff_faculty ['job_title']
Department v3/staff_faculty ['department']
Building - -
Room - -

Mapping of Students - Veracross API to SUDS

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SUDS Field API Endpoint API Node
External ID v3/students ['id']
Username v3/students ['username']
Title - -
Firstname v3/students ['first_name']
Preferred Firstname v3/students ['preferred_name']
Surname v3/students ['last_name']
Email v3/students ['email_1']
Date of Birth v3/students ['birthday']
Gender v3/students ['gender']
Mobile - -
Emergency Contact Name 1 /v3/emergency_contacts ['first_name'] and ['last_name']
Emergency Contact Phone 1 /v3/emergency_contacts ['mobile_phone'],['business_phone'],['home_phone']
Emergency Contact Phone Alt 1 /v3/emergency_contacts ['mobile_phone'],['business_phone'],['home_phone']
Emergency Contact Name 2 /v3/emergency_contacts ['first_name'] and ['last_name']
Emergency Contact Phone 2 /v3/emergency_contacts ['mobile_phone'],['business_phone'],['home_phone']
Emergency Contact Phone Alt 2 /v3/emergency_contacts ['mobile_phone'],['business_phone'],['home_phone']
Emergency Contact Name 3 /v3/emergency_contacts ['first_name'] and ['last_name']
Emergency Contact Phone 3 /v3/emergency_contacts ['mobile_phone'],['business_phone'],['home_phone']
Emergency Contact Phone Alt 3 /v3/emergency_contacts ['mobile_phone'],['business_phone'],['home_phone']
Campus - -
House - -
Head of House ID - -
Head of House Name - -
Form - -
Form Teacher ID v3/students ['advisor']['id']
Form Teacher Name v3/students ['advisor']['name']
Tutor Group v3/students ['homeroom']
Tutor Teacher ID v3/students ['homeroom_teacher']['id']
Tutor Teacher Name v3/students ['homeroom_teacher']['name']
Year Level v3/students ['grade_level']
Year Level Coordinator ID - -
Year Level Coordinator Name - -
Studies Code - -
Medical Alert v3/health/patients ['allergies_symptoms', 'current_medications', 'general_medical_notes']
Comment - -
Contact Alert - -
Legal Alert - -
Enrolment Date v3/students ['entry_date']
Leaving Date v3/students ['exit_date']
IB - -
ILP - -
EAL v3/students ['eal']
Special Needs - -
Boarding Status - -

Mapping of Parents & Relationships - Veracross API to SUDS

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SUDS Field     API Endpoint     API Node

External ID 

v3/parents ['id']
Username v3/parents ['username']
Title v3/parents ['name_prefix']
Firstname v3/parents ['first_name']
Preferred Firstname v3/parents ['preferred_name']
Surname v3/parents ['last_name']
Email v3/parents ['email_1']
Mobile /v3/contact_info ['mobile_phone']
Home Phone /v3/contact_info ['home_phone']
Work Phone /v3/contact_info ['business_phone']
Relationship  /v3/relationships ['relationship']