In v16 we introduced the Pastoral Care module for customers on the Elite plan as a way to help record, monitor and report on student wellbeing at schools. Since this initial release, we’ve had many suggestions from our community posted in the Pastoral Care Ideas forums on how we can further improve this module.
There were a few key themes that arose from these suggestions that we decided to focus on for this release; more granular permissions, an easier way to determine what records require action, and a centralised landing space to help manage information and records. With this, we have introduced a few new features and improvements including:
The Pastoral Care Dashboard
In our first iteration of Pastoral Care, you first needed to navigate to a student’s profile page to create a new pastoral record, or to generate Pastoral Care reports. In v17, we’ve introduced the pastoral care dashboard which has a customised display of records you have recently viewed, your pastoral group membership, and important pastoral records. From your pastoral dashboard, you will also now be able to search for students and generate reports. So, there is no longer a need to navigate to a student to create a record, as your pastoral dashboard is now your hub for all pastoral-related information and actions.
Feedback from our schools using the Pastoral Care module highlighted that it was difficult to determine what records required action. To help make this easier, we’ve added an ‘important records’ list to your Pastoral Care dashboard. This will display records that have been marked with a specified severity set by your school. For example, the list may display all records marked as ‘critical’ and ‘high’. Keep in mind these severity types are customised by your school, so they may have different names. This should help you determine what records require follow up or action.
Pastoral Care Groups
A popular improvement request for the Pastoral Care system has been the ability to target Pastoral Care records to specific groups of people, such as the welfare team, house leader or year level coordinator. To help address this, we’ve introduced the idea of pastoral groups. Pastoral groups can be set up by pastoral moderators and can be things such as ‘Year 9 Welfare Team’, ‘Principals’, ‘House Coordinator’ etc… Now, when you create a Pastoral Care record, you will have the added options of being able to make the record visible to specific pastoral groups. This will trigger a notification to be sent to members of that specific pastoral group.
Record Visibility
Prior to v17, when creating a Pastoral Care record, the process for setting record visibility was a bit confusing. In particular, the ‘hide content from selected roles’ toggle involved some complex doublethink that confused even us! So, we’ve simplified things and removed the ‘hide content from selected roles’ toggle.
Now, to set record visibility you simply need to choose who you want to see the record (roles, groups or individuals). Any user who is not specified, or is not part of the roles or groups selected, will have no visibility of the record at all.
Pastoral Report Generator
We have also introduced the ability to save pastoral reports for future use. This is particularly handy for people who have found themselves recreating reports on a regular basis with the same set of filters.
The way in which you create a report, by selecting the relevant filters, has remained the same. The only difference is that you can now give your specific set of filters a name and save this set of filters for easy generation of future reports.
Your saved pastoral care reports can be accessed from your pastoral care dashboard under the heading ‘Quick Report Links’.
More than this, you can share your reports with pastoral groups! This means you can collaborate over the same data and save other people's time in setting up reports. It’s a win, win!
Changes on Pastoral Record Page
When you access a specific pastoral record, you may have also noticed a few visual changes. Firstly, at the top of the page, important record details such as the severity, categories, author of the record etc… are more prominent. Making it easier, at a quick glance, to view these important details.
We’ve also made it clearer about who exactly can view the record, with a list of users and groups added under the heading ‘Record Visibility’.